IT Repair Services & IT Support Services
What is IT?
IT (Information Technology) defines an industry that includes but is not limited to things such as uses
of computers, networking,
equipment, software programming, study, process, retrieve, transmit, and protect information.
IT Repair Services & Maintenance Services
If you have computer problems, EraComPC has computer solutions and IT Support for home and/or business including free
diagnostics, free estimates and free phone support. IT service and IT support for Hardware Failures, Software Errors, Virus,
Spyware and Malware Infections, Operating System Errors, Wireless or Wired Network Problems, Internet Connectivity Errors, or any
other Computer Hardware or Software Failures for Laptops, Desktops, and/or Netbooks. Free diagnostics and free estimates are
available to everyone at any of our computer stores. EraComPC is an IT company which also offers tailored business IT services,
business IT support services and a variety of business IT solutions.
Remove a Virus or Remove Malware
What is a Virus?
A Virus or Computer Virus is a program or piece of script or code that make copies of itself and then either attaches
itself to an existing file on the infected system or store copies of itself on the system with names like 'repair tool'
or even names such as Internet Security 2010, WinFixer, WinAntivirus, DriveCleaner, ErrorSafe, and XP Antivirus. See a list
by Wikipedia.org here.
Solution - Advanced Virus Removal Service
There are many good anti-virus / anti-spyware products on the market designed to detect and remove these types
of infections. Here at EraComPC we are constantly improving our procedures to effectively prevent our customers
from encountering these infections; we also provide affordable solutions with our Advanced Virus Removal package.
Symptoms of Infection:
- Very sluggish (slow) computer performance.
- Random system lockups or crashes.
- Browser redirection - you are taken to websites you were not searching for while browsing the Internet.
- Excessive number of popup windows appearing at random while surfing the Internet.
- You are informed that your system has 'hundreds' of active infections and you are redirected to a website that insists you pay for and download their specific software package to remove the infections.
Software
What is software?
Software is a general term for anything that can be stored electronically. The storage devices and display devices are
hardware. When software is purchased, it usually comes on a medium (Hardware) that is used to store it on such as a CD or DVD.
Programs are a set of instructions that tell the computer or other devices what to do and how to do it.
Software Install Services
At EraComPC we have a trained staff of technicians to help if you have a
software program that is giving you trouble or if you simply need help
installing it. We will fix any issue and apply any needed update to the
software to insure proper operation.
Software / Programs categories:
- Antivirus
- Photo Editing
- Word Processing
- CD / DVD Creations
- Web Browsers
- Media Players Etc...
Data Back-up & Data Recovery
What is Data Backup?
In the IT service world, the process of making a duplicate copy of data from one medium (usually a hard drive) to another
is usually referred to as “Data Backup”. When data is accidently deleted, corrupted, or no longer accessible, a “Data Recovery”
service, in most cases, is usually possible if the attempt to recover the lost data is made soon after the data loss occurs.
Solution - Data Backup Service
If you have experienced a computer crash or failure and cannot access your files, our IT support
technician will recover and/or
back up all of your important information such as documents, photos, and music to a new computer, laptop, external hard drive, or a CD/DVD.
Common data loss reasons:
- Operating System Failure
- Software Crash
- Virus or Spyware Infection
- Physical Hard Drive Failure (Crash)
- Other Hardware or Device Failure
Home or Business Networks. Wired or Wireless!
What is a Network?
A network is a group of two or more computer systems linked together for
the purpose of sharing data and\or resources such as printers, CD ROMS,
exchange files, or allow electronic communications. Networks are built with
a mix of computer hardware and computer software and most commonly linked
through cables, telephone lines, radio waves, and satellites.
Computer Networking Services
Here at EraComPC we offer complete network installation, setup, and configuration services for either wireless or
wired network architectures. If you are considering adding wireless to an existing network, installing a new wireless
network; or if you are just having issues with an existing network, our technicians are here to help you.
Our Network Services include but are not limited to:
- Home / Office Internet / Network Setup (both wireless & wired; DSL, Cable,& Dial-up
- Network Design, Maintenance & Support
- Network Administration & Security Implementation
- Remote Access Servers
- Email Setup & Troubleshooting
- Network Virus, Spyware, & Malware Detection and Removal
- Network Device Sharing
- Router & Firewall Installation & Configuration
Computer Hardware & Peripherals Devices
What is Hardware and/or Peripherals?
Peripheral devices are any equipment used to give a computer system more features for
one to
interact with a computer. Some devices include Mouse, keyboard, printer, monitor, external
Zip drive, and scanner. Computer Hardware are component devices which are typically
installed into a computer case to create a personal computer.
Basically any component that is inside of a PC whether its a
laptop or a desktop such as
Motherboard, internal Hard Drive, Memory (RAM), and CPU.
Hardware and Peripheral Services
Our certified technicians can provide you with any hardware installation that you may need on your computer
systems. From memory upgrades and replacing hard drives, to installing and configuring graphics cards or optical
drives; you name it.
EraComPC Computer Store Most Commonly Stocked Items:
- CD/DVD ROMs
- Video/Graphics Cards
- Memory (RAM)
- Keyboard, Mouse, and Combo Sets
- Speakers
- Power Supplies
- HDMI, VGA, USB and other Cables
- Laptop Bags
